Level 3 Senior Healthcare Support Worker Apprenticeship
About this course

Senior Healthcare Support Workers help registered practitioners deliver healthcare services to people. As an experienced support worker, you carry out a rage of clinical and non-clinical or therapeutic tasks, providing high quality, compassionate healthcare.

You may work in a range of services such as hospitals, day case units, birth centres or midwifery led units, someone’s home, nursing or care homes, hospices, schools, prisons, GP surgeries; working in partnership with individuals, families, carers and other service providers. 

This is an occupational qualification for learners who work in Healthcare Support roles in England, in the following areas of healthcare provision:

  • Adult Nursing
  • Maternity Support
  • Theatre Support
  • Children and Young People
  • Mental Health
  • Allied Health Profession Therapy Support
What will I learn?

This qualification consists of mandatory units covering knowledge and skills competencies withy optional specialisms which can be combined in flexible ways to reflect the real working context of different learners. To achieve the Level 3 diploma, learners must achieve a minimum of 65 credits. 45 of these must be from the mandatory units and a minimum of 20 credits must come from the optional units.

The mandatory unit content covers: 

  • person centred approaches 
  • communication 
  • personal development 
  • values and behaviours 
  • prevention and control of infection 
  • handling information 
  • mental health and wellbeing 
  • safeguarding 
  • responsibilities of the role
  • health and safety
  • equality and diversity
  • study skills.

Duties are delegated to you in line with care plans. You will need to use your knowledge, experience and understanding to take decisions within your area of responsibility. 

You will know how to carry out routine and complex clinical and therapeutic tasks delegated to you, and the indicators for good physical and mental health in relation to the demographic of individuals you are working with. 

The role is undertaken following a period of experience in healthcare so you are able to demonstrate best practice and act as a role model. 

Entry requirements

When recruiting, employers may select apprentices with prior experience as a support worker.

Upon application, an initial assessment will need to be completed by the applicant to determine if this level of study is appropriate to them.

Study, assessment and qualifications

You must complete the approved qualification named in each option prior to taking the end-point assessment. 

Apprentices without level 2 English and Maths will need to achieve this level prior to taking the end-point assessment. 

In order to complete this qualification, apprentices need to complete 20% off-the-job training during the on-programme phase of their apprenticeship. Specific rules govern this and it must take place in the apprentice’s contracted hours. This will be explained to you in more detail upon application by your assessor.

Additional costs and information

We allow people 18 months to complete this course.

Costs of the course can be discussed with the business development team within the college.

What could I do next?

This qualification allows candidates to learn, develop and demonstrate the skills and knowledge required for employment and/or career progression in Healthcare.

After a period of working and gaining experience, you may be able to work towards an Assistant Practitioner or Nursing Associate post or, providing you meet the entry requirements, apply to university to become a registered healthcare practitioner. Learners can also progress to the Level 5 Diploma for Assistant Practitioners in Healthcare providing they are in an appropriate job role. 

Apprenticeships and Adult Education Funded Courses
The College’s Adult funded courses and apprenticeships prior to 1st May 2017 and apprenticeships with non-levy paying employers post 1st May 2017, are funded by the Education and Skills Funding Agency and part financed by the European Union through the European Social Fund (ESF). ESF supports activities to extend employment opportunities and develop a skilled workforce.