Level 2 Intermediate Apprenticeship in Business Administration
About this course

Businesses need teams within them that can keep them running efficiently and profitably, as well as keep customers and other staff happy.

With business and administration skills you could work in any industry, from large global firms to small, independent businesses.

Administrators handle the day to day tasks in a business, playing an important support role – 97% of employers say that effective administration is essential to their business!

One of the great things about business and administration is that you can work almost anywhere, and administration roles are an excellent starting point to move into management once you have more experience

What will I learn?

Business and Adminstration apprenticeships equip induviduals with skills including customer-handling, technical and practical skills, oral communication and IT skills, all of which are covered within the programme.

Task may include: 

  • Producing documents
  • Preparing notes
  • Typing up meeting minutes
  • Organising and Coordinating events & meetings
  • Developing and delivering presentations
  • Providing reception services
  • Using office equipment
  • Setting up and maintinaing filing systems
  • Using a variety of software packages
  • Updating information
  • Collating information into spreadsheets and databases
  • Liaising with customers and other teams to provide good customer service and support

Tasks undertaken by apprentices will vary depending on the level and sector of employment.  You can be certain that you will need strong communication and organisation skills to handle a variety of tasks.

Entry requirements

Minimum requirement is Entry Level 3 or GCSE grade E (or equivalent)  in Maths and English.

All applicants will be required to pass initial assessments in Maths, English and ICT.

Study, assessment and qualifications

Intermediate Apprenticeships usually take 12 months to complete.

The Competence and Knowledge Elements will be assessed in the workplace using evidence to build a portfolio. 

Functional Skills, if required, will generally be delivered at one of our Wiltshire College campuses. 

A mixture of on and off the job training provides a variety of learning opportunities across the whole programme.

Additional costs and information

To assist you during your apprenticeship, you may be required to purchase some equipment and resources to support you during your course.

What could I do next?

On completion of the Intermediate apprenticeship you may wish to progress onto a Level 3 Advanced Business Adminstration apprenticeship to develop further skills and knowledge.

Other courses you may like to consider:

HABC L2 Award Emergency First Aid at Work - https://webapp.wiltshire.ac.uk/coursestng/Infosheet/6908

Level 2 Intermediate Apprenticeship in Team Leading - https://webapp.wiltshire.ac.uk/coursestng/Infosheet/6551

CMI Team Leading Certificate Level 2 - https://webapp.wiltshire.ac.uk/coursestng/Infosheet/7016

Apprenticeships and Adult Education Funded Courses
The College’s Adult funded courses and apprenticeships prior to 1st May 2017 and apprenticeships with non-levy paying employers post 1st May 2017, are funded by the Education and Skills Funding Agency and part financed by the European Union through the European Social Fund (ESF). ESF supports activities to extend employment opportunities and develop a skilled workforce.