Level 2 Intermediate Apprenticeship in Cultural Heritage
About this course

This intermediate level apprenticeship is ideal for those who work in, or want to work in the Creative and Cultural Sector and is included within relevant apprenticeship frameworks issued by Creative and Cultural Skills.

Upon completion, learners will be able to demonstrate competence in a support role such as:

  • Wardens
  • Attendants
  • Assistants
  • Volunteers
  • Part time staff

Learners will also have the opportunity to develop the skills and knowledge related to their specified job roles within the sector and to develop their own personal growth and engagement in learning.

What will I learn?

Learners are required to complete the following mandatory units which are equal to 6 credits:

• Assist with Incidents and Emergency Procedures
• Contribute to the Care of a Cultural Venue Premise
• Working with Colleagues

Learners are also required to achieve 24 credits from the following units:

• Apply Preventive Conservation Measures for Cultural Heritage*
• Apply Procedures for the Management of Cultural Heritage Collections
• Assist Customers, Visitors or Audiences in Getting the Best from their Experience of a Creative or Cultural Organisation
• Assisting with Daily Financial Issues
• Build Cultural Heritage Exhibitions and Displays
• Catalogue Objects and Collections
• Contribute to the Care of Cultural Heritage Objects*
• Control the Security of a Cultural Venue
• Deliver Learning or Interpretation Activities in a Creative and Cultural Context
• Deliver Reliable Customer Service
• Develop Learning Materials for Use in a Creative and Cultural Context
• Ensure Responsibility for Actions to Reduce Risks to Health and Safety
• Give Customers a Positive Impression of Yourself and Your Organisation
• Handle, Clean and Reposition Cultural Heritage Objects*
• Handle, Pack and Transport Cultural Heritage Items and Objects
• Identity and Cultural Diversity
• Introduction to Ethics and Professional Judgment for Cultural Heritage Conservation
• Maintain Competence and Undertake Work-Related Learning in the Creative and Cultural Sector
• Make and Maintain Conservation Records for Cultural Heritage
• Make Copies or Representations of Items of Heritage
• Manage and Market Own Freelance Services
• Monitor the Security and Environment of Cultural Heritage Objects*
• Promote and Sell Goods and Services in a Creative and Cultural Organisation
• Protect Cultural Heritage through Basic Conservation Measures*
• Provide Guided Tours in a Cultural Venue
• Provide Information on a Cultural Heritage Collection
• Provide Interpretation for Creative and Cultural Exhibitions or Displays
• Raise Funds for a Creative and Cultural Organisation
• Set Up and Maintain Conservation Equipment
• Store and Retrieve Information
• Supervise and Support the Work of Others in Creative and Cultural Contexts*
• Support Fundraising for a Creative and Cultural Organisation*
• Support Learning Activities in a Creative and Cultural Context
• Support Marketing Activities in a Creative and Cultural Context*
• Support the Organisation of Creative or Cultural Events or Exhibitions
• Taking Responsibility for Work in a Creative and Cultural Context
• Understanding the Core Knowledge Needed by those who Work with Children and Young People
• Undertake Marketing Activities in a Creative and Cultural Context
• Undertake Routine Conservation Treatments for Cultural Heritage*
• Work Effectively with Other People in a Creative and Cultural Context
• Work with Volunteers in a Creative and Cultural Context*

Entry requirements

Minimum requirement is Level 1 or GCSE grade D in Maths and English.


All applicants will be required to complete initial assessments in Maths, English and ICT.

Study, assessment and qualifications

This programme will usually take between 12 – 18 months, depending on any previous experience.

The Competence and Knowledge elements will be assessed in the workplace using evidence to build a portfolio.

You will be required to attend College one day per month.

Functional Skills will generally be delivered at one of our Wiltshire College campuses, if required.

A mixture of on and off the job training provides a variety of learning opportunities across the whole programme.

Additional costs and information
What could I do next?
Apprenticeships and Adult Education Funded Courses
The College’s Adult funded courses and apprenticeships prior to 1st May 2017 and apprenticeships with non-levy paying employers post 1st May 2017, are funded by the Education and Skills Funding Agency and part financed by the European Union through the European Social Fund (ESF). ESF supports activities to extend employment opportunities and develop a skilled workforce.