ILM Level 3 Diploma Leadership & Management (Blended Learning)
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About this course

This nationally recognised qualification designed for those with management responsibilities who require additional training in the use of key management tools and processes. It is also suitable for experienced or practising team leaders seeking career progression to the next level of management.

This is blended learning programme, consisting of 22 units with 13 online units and 9 open workshop units; with the aim to complete within ten months of your start date.

The open workshops are face-to-face, interactive and practical sessions, with hardcopies of workbooks and handouts. The online learning platform, is designed for easy use and can be logged onto anytime and on any devices, providing you have internet access.

What will I learn?

Successful completion of the units in this course will enable you to understand and develop skills in:

  • Understanding the Communication Process in the Workplace - Classroom delivery
  • Understanding Leadership - Classroom delivery
  • Understanding How to Motivate to Improve Performance - Classroom delivery
  • Understanding Performance Management - Online delivery
  • Understanding Innovation and Change in the Workplace  - Online delivery
  • Understanding Quality Management in the Workplace  - Online delivery
  • Understanding Conflict Management in the Workplace - Classroom delivery
  • Understanding the Organisation and Its Context  - Online delivery
  • Planning and Allocating Work - Online delivery
  • Leading and Motivating a Team Effectively - Classroom delivery
  • Understanding Organising and Delegating in the Workplace - Online delivery
  • Solving Problems and Making Decisions - Online delivery

  • Developing Yourself and Others  - Classroom delivery

  • Understanding Customer Service Standards and Requirements  - Online delivery

  • Understanding health and Safety in the Workplace  - Online delivery

  • Understanding Discipline in the Workplace  - Classroom delivery

  • Diversity in the Workplace  - Online delivery

  • Managing Yourself - Online delivery

  • Understanding Training and Coaching in the Workplace  - Classroom delivery

  • Understanding Workplace Information Systems - Online delivery

  • Induction and Coaching in the Workplace - Online delivery

  • Understanding Stress Management in the Workplace  - Classroom delivery

During the course, you will learn a range of key management skills and put them into practice in your own role.

The unit’s assessments are via a series of questions designed to test your knowledge and understanding of the unit. Your Assessor will mark these and feedback back to you as you progress through each unit until completion.

Entry requirements

There are no formal entry requirements; however, our administrator is happy to pass on your information to our Programme Lead who can discuss the suitability of the course with you.

Contact or 0845 3345 235.

Study, assessment and qualifications

Assessment is via questions at the end of each unit to embed knowledge and understanding. The assessor will mark these and feedback to you. Once all units have been acheived you will gain the Diploma.

Additional costs and information

This qualification comes with 1 year’s free ILM studying membership, giving access to additional learning resources.

What could I do next?

The College offers a variety of courses that you can enrol on.

Apprenticeships and Adult Education Funded Courses
The College’s Adult funded courses and apprenticeships prior to 1st May 2017 and apprenticeships with non-levy paying employers post 1st May 2017, are funded by the Education and Skills Funding Agency and part financed by the European Union through the European Social Fund (ESF). ESF supports activities to extend employment opportunities and develop a skilled workforce.