ILM Level 3 Diploma Leadership & Management (Online Learning)
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About this course

This nationally recognised qualification designed for those with management responsibilities who require additional training in the use of key management tools and processes. It is also suitable for experienced or practising team leaders seeking career progression to the next level of management.

This is an on-line web based learning programme, with the aim to complete within ten months of your start date. The learning platform is user friendly and includes ongoing Assessor on-line support together with full learning resources.

What will I learn?

Successful completion of the units in this course will enable you to understand and develop skills in:

  • Understanding the Communication Process in the Workplace
  • Understanding Leadership
  • Understanding How to Motivate to Improve Performance
  • Understanding Performance Management
  • Understanding Innovation and Change in the Workplace
  • Understanding Quality Management in the Workplace
  • Understanding Conflict Management in the Workplace
  • Understanding the Organisation and Its Context
  • Planning and Allocating Work
  • Leading and Motivating a Team Effectively
  • Understanding Organising and Delegating in the Workplace
  • Solving Problems and Making Decisions

  • Developing Yourself and Others

  • Understanding Customer Service Standards and Requirements

  • Understanding health and Safety in the Workplace

  • Understanding Discipline in the Workplace

  • Diversity in the Workplace

  • Managing Yourself

  • Understanding Training and Coaching in the Workplace

  • Understanding Workplace Information Systems

  • Induction and Coaching in the Workplace

  • Understanding Stress Management in the Workplace

During the course, you will learn a range of key management skills and put them into practice in your own role.

The unit’s assessments are via a series of questions designed to test your knowledge and understanding of the unit. Your Assessor will mark these and feedback back to you as you progress through each unit until completion.

Entry requirements

There are no formal entry requirements; however, our administrator is happy to pass on your information to our Programme Lead who can discuss the suitability of the course with you.

Contact or 0845 3345 235.

Study, assessment and qualifications

Assessment is via questions at the end of each unit to embed knowledge and understanding. The assessor will mark these and feedback to you. Once all units have been acheived you will gain the Diploma.

Additional costs and information

This qualification comes with 1 year’s free ILM studying membership, giving access to additional learning resources.

What could I do next?

The College offers a variety of courses that you can enrol on.

Apprenticeships and Adult Education Funded Courses
The College’s Adult funded courses and apprenticeships prior to 1st May 2017 and apprenticeships with non-levy paying employers post 1st May 2017, are funded by the Education and Skills Funding Agency and part financed by the European Union through the European Social Fund (ESF). ESF supports activities to extend employment opportunities and develop a skilled workforce.